Privacy Policy

We, Mers Technologies, provide this Privacy Policy to inform users of our policies and procedures regarding the collection of information from users visiting or using our website, online software, and API software (collectively referred to as “Subuno Services”). The Privacy Policy may be updated from time to time for any reason. Changes will be posted on this page. By using or accessing Subuno Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at support@subuno.com.

Information We Collect

When you visit our Web site you remain anonymous. However, in order to use Subuno Srvices or when you voluntarily engage in certain activities, such as requesting product information, you are required to register for an account and/or provide certain information about yourself and your company. We may ask for your name, business address and phone number, email address and company name, billing information, credit card information, size of business, type of business, volume of business, etc. We may also ask you to answer some optional questions about yourself and your business and how you use the product. We may obtain additional information about you, such as address change information, from commercially available sources, in order to keep our records current.

We use your information to process and personalize your requests. We also use the information for support, to develop new features, and to improve the overall quality of Subuno Services. We may also use the information to show you a history of your activity, to provide you with statistics about you or your use of Subuno Services, or to provide you with a better user experience. We may also use the information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other products and services.

In order to fully use Subuno Service, you may wish to sign up for third-party data or service. We may share information about you in order to provide the service you requested.

How We Use Information

When you interact with Subuno Services, we receive, track and store certain additional information, such as information about your computer or device, your hard drives, central processing unit, IP address, operating systems, browser types, browser language, pages you view, the date and time of your request and domain names. We may also track how you get to our sites. We may also collect information on your interaction with Subuno Services and other anonymous statistical data involving your use of Subuno Services. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave Subuno Services. We use your Subuno Services activity to assist you and to help us resolve technical support issues. We may also use this information to offer you a personalized experience, and to tailor our offerings to you.

In operating Subuno Services, we may send one or more cookies to your computer or other device. A cookie is a piece of information that the computer that hosts our Website gives to your computer when you access a website. We use cookies to improve the quality of our service, including for storing user preferences, providing additional functionality to the Website and helping us analyze Website and Platform usage more accurately.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.

We may also collect personally non-identifiable information from you at the time of registration, or when you choose to user Subuno Services. This information is not, by itself, sufficient to identify or contact you. Examples include demographic data, age, education level, profession or gender. Such information may be pooled with other information to track, for example, the total number of visitors to our Website and the domain names of our visitors’ Internet service providers. It is important to note that no personal data is available or used in this process.

In an ongoing effort to better understand our users, we may also analyze the personal/business data in aggregate form. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Information Security

We take precautions to ensure the security of your personal information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using the Website and Platform, your information will travel through third party infrastructures which are not under our control.

Third Parties

We won’t share your personal information with anyone except for the situations listed below or unless we specifically inform you and give you an opportunity to opt out of our sharing your personal information. We may share your personal information with:

  1. Authorized Service Providers. We provide such information to our subsidiaries, affiliated companies or other businesses or persons for the purpose of processing personal information on our behalf. These service providers may have access to your personal information to the extent necessary to perform their functions, but we do not allow them to share or use any of your personal information for any other purpose.
  2. Business Partners. We work with other companies or developers to provide you with products and services which we clearly identify. We may share your personal information with Third Party merchants offering the products and services. We won’t share your information with these businesses unless you choose to utilize their services. When you choose to engage in a particular service, you authorize us to share your information and transaction data and other information with the relevant merchant.
  3. Other Situations. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of MERS Technologies, our users or partners as required or permitted by law.
  4. Age

    Subuno Services are not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using our Website and Platform, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ or guardians’ permission to use our Website and Platform.

    Other Websites

    This Privacy Policy applies only to Subuno Services only. We do not exercise control over third party sites or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

    Opt-Out Policy

    If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. Please contact us as specified above.